XR FITNESS POLICIES
Important information

Policies.

Plain-language information about privacy, accessibility, fitness guidance, purchases, and client results.

Privacy

This website does not use cookies, analytics, or advertising trackers, and it does not store your personal information on its own servers.

  • Coaching inquiry form: the form does not send data to this website. It opens WhatsApp with your message pre-filled, and nothing is shared until you choose to send it. WhatsApp’s own privacy policy applies to that conversation.
  • Payments: checkout is handled by Stripe on Stripe’s secure pages. Card details are never seen or stored by XR Fitness. Stripe shares the contact details you enter at checkout (such as your name, email, and phone number) so Xiomara can reach you.
  • Email: if you email XR Fitness, your message is used only to answer you and provide the services you ask about.
  • Browser storage: the site saves a small temporary note in your browser (session storage) so the welcome animation and offer pop-up only appear once per visit. It is deleted when you close the tab.

XR Fitness does not sell or rent your information. To ask for a copy of your information or to have it deleted, email xrfitnesss@gmail.com.

Client photos are shared only with the client’s permission. Faces are covered and names are not shown.

Fitness and health disclaimer

Content provided by XR Fitness is for general fitness and educational purposes and is not medical diagnosis or treatment. Consult a qualified healthcare professional before beginning a new exercise or nutrition program, especially if you have an injury, medical condition, are pregnant, or take medication.

Results and testimonials

Client photographs and testimonials represent individual experiences. Results vary based on many factors, including consistency, starting point, health, training history, and lifestyle. No specific outcome is guaranteed.

Digital products and coaching

Program access, coaching inclusions, cancellation terms, rescheduling rules, and refund eligibility will be stated before purchase. Digital products may be non-refundable once accessed, subject to applicable law. Final commercial terms must be confirmed by XR Fitness before checkout is activated.

In-person training

In-person packages are paid monthly through Stripe. After payment, Xiomara will contact you using the information provided at checkout to arrange your training schedule. XR Fitness reserves the right of admission. There are no refunds or returns. Any rescheduling must be coordinated directly with Xiomara.

Accessibility

XR Fitness wants everyone to be able to use this website, including people who use screen readers, keyboard navigation, zoom, or other assistive technology. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What we have done so far:

  • A “Skip to main content” link and full keyboard navigation with a clearly visible focus outline
  • Text and button colors chosen to meet WCAG AA contrast
  • Descriptive text alternatives for meaningful images; decorative images are hidden from screen readers
  • Labels on every form field and plain-language content
  • Respect for your device’s “reduce motion” setting: animations are replaced with a simple fade, and no animation repeats endlessly
  • A layout that works on phones, tablets, and desktops and supports browser zoom up to 200%

Some content comes from third parties, such as Stripe checkout, WhatsApp, Instagram, and Linktree. Their accessibility is managed by those companies.

Need help or found a barrier? Email xrfitnesss@gmail.com or message us on WhatsApp, and let us know which page and what happened. We will reply within 5 business days and offer the information in another format if needed.

Contact

Questions about these policies may be sent to xrfitnesss@gmail.com.

Draft updated October 9, 2026. This page should be reviewed before accepting live payments.